Job Description

Position Overview

Job Title Transformation Change Execution Manager

Corporate Title Vice President

Location Jacksonville, FL or Cary, NC

Overview

We are looking for an experienced senior level Change Manager, in partnership with senior business and technology partners, to own and drive technology constraints impacting end to end production operations platform. You will lead cross-functional initiatives that transform the way we run our operations. If you are an out of the box thinker willing to challenge the status quo for a better outcomes and want to be in a highly visible dynamic role where your voice is heard and your experience is appreciated, come talk to us.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift and volunteer programs

What You’ll Do

• You will work across global production teams, partnering with technology partners, to deliver business critical solution for KYC and supporting functions. Working with senior stakeholders to prioritize and resolve technical issues affecting Know Your Customer (KYC) operations
• You will be responsible for change management planning and execution adhering to governance standards ensuring transparency around progress status; Maintain risk management controls, monitor and communicate initiative risks; Collaborate with other departments as required to execute on timelines to meet the strategic goals
• You will drive Working Group and Steering Committee to achieve the right level of decision making and progress/ transparency, establishing strong partnership and collaborative relationships with various stakeholder groups to remove constraints to production operating goals
• You will develop and documenting end-to-end roles and responsibilities, including process flow, operating procedures, required controls, gathering and documenting trends analytics to resolve/optimize operating impacts
• You will be involved in driving optimization in operations for cross-functional operation with technology, business and production partners ensuring systems are operating efficiently and available to achieve business outcomes
• As part of the larger team, you will lead accountability for the delivery and adoption of the global change portfolio including by not limited to requirements, hyper care, measurements of adoption success measures and continuous improvement as well as post-delivery adoption and BAU support of constraints to production

How You’ll Lead

• You will act as an Independent Contributor, or Lead cross-functional delivery teams including all levels from NCT to Managing Director (MD), to support adoption of complex change initiatives
• You will lead Working Groups and Steering Committees consisting of Directors and Managing Directors to ensure critical decisions impacting the Business are addressed and constraints to success are removed
• You will lead and educate Regional Leaders, Vice President (VP), Directors and MDs on best practices for transformation

Skills You’ll Need

• Extensive experience leading large complex change initiatives/programs/projects, communicating and driving global transformation initiatives in a highly matrixed environment and/or production support of production environments
• Experience of working in a technical change environment, understanding the key concepts of software development life cycle (SDLC), application and infrastructure delivery, production incident management is preferred
• Banking / Finance/ regulated industry relevant experience in change transformation space or associated with change/transformation initiatives a plus
• Bachelor’s degree

Skills That Will Help You Excel

• Knowledge of client lifecycle processes, procedures and experience with KYC data structures / data flows is preferred
• Experience working in agile project delivery environment is beneficial
• Innovative problem solver with a global perspective, sense of urgency, and ability to deliver effectively
• Responsible for a delivery book of work and requires a flexible schedule, including occasional weekends
• Strong presentation skills and ability to engage senior leads with well-informed insights

Expectations

It is the Bank’s expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville and Cary is $100,000 to $145,500. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

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