Job Description

Salary : $37,107.20 - $42,673.28 Annually Location : Winston-Salem, NC Job Type: Full Time Job Number: 08231 Department: Public Health Opening Date: 06/05/2025 Closing Date: 6/15/2025 11:59 PM Eastern General Statement of Duties The Forsyth County's department of Public Health seeks a detail-oriented professional with strong knowledge of HIPAA regulations, proficiency in electronic systems and digital tools commonly used in healthcare settings. The Sr. Office Assistant is responsible for performing complex administrative and clerical tasks related to maintaining, securing, and distributing patient health information, emphasizing lab results and HIPAA compliance. This position is vital to maintaining patients' data accuracy, efficiency, and integrity across clinical areas and patient access points. The ideal candidate will demonstrate sound judgement, maintain high professionalism, and handle sensitive data with discretion in a dynamic, patient-centered environment. This position plays a crucial role in supporting high-quality care delivery across all Public Health service areas. As the primary point of contact for medical records within the department, the position works closely with clinical teams, laboratory staff, and external agencies to ensure that patient records are complete, accurate, and accessible only to authorized personnel. The schedule for this position is 8:00am-5:00pm (Monday-Friday) Spanish/English speaking is preferred, not required. Distinguishing Features The ideal candidate will possess the following knowledge, skills, and abilities: General Knowledge of office or work procedures, methods, and practices. General knowledge of HIPAA compliance, EMR, and Microsoft Teams Excellent interpersonal skills to interact effectively with team members, clinicians, patients, vendors, and community partners. Ability to use a variety of office equipment as required by the position. Ability to type with accuracy at the speed required by the position. Ability to use courtesy and tact in performing public contact duties. Ability to prioritize quickly and appropriately with great attention to detail Ability to communicate effectively in person and by telephone. Ability to maintain effective working relationships with other employees. Ability to understand patient confidentiality to protect the patient and the organization. Minimum Education and Experience Graduation from high school or GED and two years of office/clerical work. A higher education level may be considered as a substitution for all or part of the experience requirement. Driver's License required Spanish/English speaking skills preferred Essential Duties and Responsibilities Essential duties and responsibilities include but are not limited to the following: Covering the receptionist area in Personal Health Services and Preventive Health Service. Responsible for accepting deliveries to the Department of Public Health. Responsible for maintaining the copy rooms, replenish supplies and calling for service as needed. Responsible for monitoring nursing faxes and assigning to program. Other duties as required. Click to view information. Click to view information. These links do not apply to positions that are Part Time, no benefits. 01 The following supplemental questions may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided on your application. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during a hiring interview. By completing this supplemental evaluation you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the hiring manager. Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions. Yes I understand and agree No I do not agree 02 Please select your highest level of completed education. Some high school High school diploma or GED Some college, trainings, or certifications Completion of a vocational program Associate's degree Bachelor's degree Master's degree or above 03 How many years of office or clerical experience do you possess? No experience Less than 1 year 1 year to less than 3 years 3 years to less than 5 years 5 years to less than 7 years More than 7 years 04 Please describe your level of computer proficiency. Beginner Intermediate Advanced 05 Do you have any experience working with electronic health records (EHR) systems? Yes No 06 What best describes your experience working in healthcare, medical records or health information management? No experience Less than 1 year 1 year to less than 3 years 3 years to less then 5 years 5 years to less than 7 years 7 years or more 07 Are you familiar with HIPAA regulations and their application in handling patient records? Yes No 08 Have you handled release of information (ROI) requests in a healthcare setting? Yes No 09 Have you ever managed or maintained physical record storage, including retention and destruction schedules? Yes No 10 Are you bilingual in Spanish and English? Yes No Required Question Forsyth County, NC

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