Job Description

Job Description

Job Description

Salary: $15-$17 Hourly

JOB SUMMARY

Provides day-to-day staff, logistical, and administrative assistance to a clinical team and administrative staff. Assist in onboarding patients and schedules visits; screens and refers phone calls, and communicates and interacts with patients; provides clerical, word processing, data entry, and staff support to the executive team, and assists with clinicals and/or office duties as required.

Duties and Responsibilities

1. Receives, screens, interviews, and registers patients.
2. Answers telephone inquiries from patients and others; screens calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments with appropriate; instructs patients as needed regarding administrative and/or logistical procedures.
3. Obtains patient histories, and insurance approvals as appropriate; prepares and updates medical charts and associated records and enters patient data into files and automated databases.
   
4. Collects, verifies, records, and maintains data on clinical activity and/or research; prepares associated reports as required.
5. Orders and maintains inventories of supplies, as required to support day-to-day clinical and administrative operations.
6. Provides day-to-day staff support for the staff, to include preparing documents and reports, providing office services, scheduling and facilitating meetings and travel arrangements, and/or providing dictation or transcription services.
7. Obtains and verifies patient billing information, as appropriate to the activities of the unit; processes patient accounts and maintains records.
8. Assists in maintaining the cleanliness and serviceability of office and equipment.
   
9. Performs miscellaneous job-related duties as assigned.
10. Proficient with EMR systems

Minimum Job Requirements

• High school diploma or GED; at least 2 year of experience directly related to the duties and responsibilities specified.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Knowledge, Skills and Abilities Required

• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Knowledge of planning and scheduling techniques.
• Skill in the use of personal computers and related software applications.
• Knowledge of clinical operations and procedures.
• Records maintenance skills.
• Ability to gather data, compile information, and prepare reports.
• Knowledge of patient registration procedures and documentation.
• Knowledge of medical terminology.
• Knowledge of related accreditation and certification requirements.
• Ability to lead and train assigned staff.
• Ability to perform basic patient assessments and referrals.
• Knowledge of patient care charts and patient histories.
• Ability to create, compose, and edit written materials.
• Ability to interact and communicate with people over the telephone, often in stressful situations.
• Knowledge of medical billing procedures.
• Clerical, word processing, and/or office skills.
• Knowledge of clinical facilities and equipment.
• Receptionist skills.

Conditions of Employment

• Successful candidate must submit to post-offer, pre-employment background check.
• Annual TB testing may be required if working in a patient care area.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with CMS vaccination requirement.

Working Conditions and Physical Effort

• Light physical effort. Requires handling of average-weight objects up to 10 pounds or some standing or walking.
• Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

Tropical Health LLC provides all training required by CMS to ensure employee safety.

Job Tags

Similar Jobs